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SilverStripe Forums » General Questions » Losing Admin Error **SOLVED**

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

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  • ambient
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    123 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    Hi Swaiba,

    Sorry, I'm not sure what you mean by a lot of members. Could you explain it for me. I have the dumb today

  • swaiba
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    Forum Moderator
    1784 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    Member = person who can "log in" to silverstripe would be listed under "Security" section of the admin system

  • ambient
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    123 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    I've only got 3 members, 1 admin and 2 content authors

    Could it have anything to do with my config or htaccess files?

    these other warnings have popped up in the meantime

    Wed Aug 31 14:37:12 2011] [info] Loading certificate & private key of SSL-aware server
    [Wed Aug 31 14:37:12 2011] [info] Loading certificate & private key of SSL-aware server
    [Wed Aug 31 14:37:12 2011] [info] Configuring server for SSL protocol
    [Wed Aug 31 14:37:12 2011] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Wed Aug 31 14:37:12 2011] [warn] RSA server certificate CommonName (CN) `plesk.com' does NOT match server name!?
    [Wed Aug 31 14:37:12 2011] [info] Configuring server for SSL protocol
    [Wed Aug 31 14:37:12 2011] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Wed Aug 31 14:37:12 2011] [warn] RSA server certificate CommonName (CN) `plesk.com' does NOT match server name!?
    [Wed Aug 31 14:42:17 2011] [info] Loading certificate & private key of SSL-aware server
    [Wed Aug 31 14:42:17 2011] [info] Loading certificate & private key of SSL-aware server
    [Wed Aug 31 14:42:17 2011] [info] Configuring server for SSL protocol
    [Wed Aug 31 14:42:17 2011] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Wed Aug 31 14:42:17 2011] [warn] RSA server certificate CommonName (CN) `plesk.com' does NOT match server name!?
    [Wed Aug 31 14:42:17 2011] [info] Configuring server for SSL protocol
    [Wed Aug 31 14:42:17 2011] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Wed Aug 31 14:42:17 2011] [warn] RSA server certificate CommonName (CN) `plesk.com' does NOT match server name!?

  • swaiba
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    Forum Moderator
    1784 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    not members then!

    I couldn't tell what is causing the memory problems
    you now have 3 options...

    1)contact your host and hope they are helpful

    2)debug the code yourself - if you find it AND you have a recent version of PHP you can recover the situation - http://www.silverstripe.org/general-questions/show/16988

    3)wait for the next forum member to help you out

    best of luck to you!

  • ambient
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    Community Member
    123 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    I'll give option 1 a shot and hope option 3 is a goer cause I wouldn't know where to start with option 2

    Thanks Swaiba

  • martimiz
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    Forum Moderator
    1067 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    Just curious about the http://www.mysite.com/Preview/admin?flush=1 link I see in your post. You really should never have to use ?flush=1 from the admin section, since it rebuilds the SilverStripe cache and that does actually cost a lot of memory -especially if you do it all the time...

    The only time you need to use ?flush=1 is if you've changed some template and want to have SilverStripe acknowledge the change - preferrably from the frontend!

    Also: the admin does keep a connection with the server, as it sends out a ping every three minutes or so, I noticed. That could even have something to do with it - though I wouldn't know why Are you using SSL? Could that be a problem?

  • ambient
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    Community Member
    123 Posts

    Re: Losing Admin Error **SOLVED** Link to this post

    Hi Guys,

    Thanks Martimiz, I'll make sure I'm not using ?flush=1 in the admin anymore. Also good to know that admin keeps a coonection with the server. I didn't realise this.

    Swaiba, I went with option 1 and the hosting company said to put

    php_value memory_limit 150M
    php_value max_execution_time 120

    into the htaccess file.
    It seems to have worked so far so I'm going to call this one solved

    Thanks for the help guys

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