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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Random "You must be logged in..." messages even when logged in


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2 Posts   778 Views

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AlaVive

Community Member, 42 Posts

4 March 2010 at 8:29am

There seems to be no method to the madness of what my clients are calling a "kick-out bug" in the CMS.

They enter information for a page, select a different tab or to save, and they are told they have to log in again to access the page.

It occurs when editing any given page type, but not consistently.

The install is 2.3.3. I've looked though the forums and found a post where someone complains of this happening upon save for a forum post, but not the same way it's happening here.

Any ideas? Is this happening to anyone else?

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martimiz

Forum Moderator, 1132 Posts

4 March 2010 at 11:06pm

Hi,
Could be that the session duration is somewhat short and times out on the server while the user is entering data. I have one hosting account where that happens on a regular basis. It might just help for them to just save now and again while composing content...