A client is reporting that they cannot access their SS site's backend. When they try to login using IE6/7 they get:
There has been an error
The website server has not been able to respond to your request.
When they use FF, all is fine.
I did not write this site but I managed to get a local dev copy up and running - I also cannot login to the admin area with IE6 but I can with FF. Unlike the online version, on my dev version when I try to login with IE6, I don't get the message above - instead i am just taken back to the /security/login page with both fields empty. This is true whether I try with a valid username+pw combo or an invalid one. No error message is shown.
SS version is 2.3.4 running on CentOS Linux with MySQL 5.0.x - sorry, not sure exactly which version of the db they have. I am also not sure which version of PHP is installed, but might having version 5.3 be an issue? It's what I have locally and as I mentioned I cannot log in with IE6 either. I cannot get this info right now as their support guys are unreachable. Doesn't make life easy!!!
Any thoughts/help/advice as to what to look at would be greatly appreciated.