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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

SS_cache missing


5 Posts   683 Views


15 December 2011 at 3:47am Community Member, 30 Posts

Hi all,

I had a strange problem, with a file suddenly disappearing. The file is /sapphire/cache/Cache.php. It happened on multiple websites, so I thought it was my webhost but I googled "fatal error ss_cache" and found another website with the same problem.

Any idea? Is this like a known bug that has already been fixed?


15 December 2011 at 9:17pm Community Member, 30 Posts

seems like it's a webhost issue, so no worries here :)


17 December 2011 at 10:36pm Forum Moderator, 5511 Posts

Also be careful with cache/ if you use something like svn:ignore properties or a .gitignore for a cache folder like cache/ this will also exclude sapphire/cache.


31 May 2012 at 3:52pm Community Member, 13 Posts

@lekoala: Hi, just thought to ask, the website you mentioned here ( is currently down atm, is it hosted by Dreamhost by any chance? I am currently experiencing the same issue:


31 May 2012 at 11:27pm Community Member, 30 Posts

@rokryan: well I don't know about but I know that my websites are hosted on dreamhost and it seemed there was some problems when transferring my sites over a new server or something like that. Basically, just upload the file again with the SS_Cache class and you are good to go. It's quite a strange issue anyway, but it's not a hacking issue or anything similar.