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Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Suspended forum accounts (with suspicious/spammy activity)


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109 Posts   18221 Views

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Ingo

5 August 2011 at 6:42am Forum Moderator, 801 Posts

Hello everybody,

In the last couple of weeks, we've become aware of a significant spam account problem on silverstripe.org.
We've had three times the amount of registrations that we had in the first four years of the website.
I would really like to say this is a side effect of us taking over the CMS world, but it looks more like spam.

In order to counter-act spam by existing accounts, we've had to resort to quite drastic measures,
and suspend about half of the registered accounts indefinetly. This was performed by a few
criteria, most importantly not a single post on the forum - so no active members should be impacted by these measures.

The remaining accounts might either be "lurkers", or spam - we've tried to be smart on other criteria,
but can't exclude the possibility of "false posities" (suspended real accounts). If your account is suspended,
you'll see a red warning message when visiting the forum or your profile. Please contact support at silverstripe dot com
to reactivate your account, with a line or two to prove that you're ... human! :)

Sorry for the inconvenience!
Ingo

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KoJans

13 August 2011 at 1:13am Community Member, 14 Posts

Hi Ingo,

I still see a lot of "new members" in the forum with nicknames like:howxw8xtoconcka. In the beginning most were from "Afghanistan" (= the first country in the drop-down list! - another burden on the shoulders of the poor Afghan people!!); now they come from other countries too. I don't believe the're "real people".
Wouldn't it be better to create a more strict procedure for new members? For instance: ask new members to drop a few lines in a special "introduce yourself" forum, and if they don't, delete their account in let's say two hours or so?

Just a thought...

Ko.

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Ingo

13 August 2011 at 1:39am (Last edited: 13 August 2011 1:40am), Forum Moderator, 801 Posts

We're actually planning something similar to that, but a bit more automated based on stopforumspam.com data. Asking for a brief introduction means we need to manually vet applications (as spam bots will just automatically fill out most fields) - which is precisely what we want to avoid ;)

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remedia

21 October 2011 at 3:36am Community Member, 1 Post

I didn't know this

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biapar

1 November 2011 at 10:47pm Forum Moderator, 435 Posts

Is there a forum account activation method for new login?

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swaiba

21 December 2011 at 10:56pm Forum Moderator, 1796 Posts

I've noticed that many account simply sign up with a link to thier website and contribute nothing. They surely do not need an account and are only doing so to get a link on their profile (whatever that is worth) - I hope that planned measures will reduce this.

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martimiz

31 December 2011 at 9:03am Forum Moderator, 1091 Posts

Also I see some new accounts post nothing but useless replies, like 'I totally agree with anything you say' or 'I like your answer' and other nonsense...

This way old posts move to the front without any reason whatsoever. Would it be ok to just delete these posts?

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swaiba

2 January 2012 at 1:53am Forum Moderator, 1796 Posts

Also what about footers? Someone just editted their posts, not to thank anyone or provide more information, to link three times each post to their business website. It is frustrating to have no contribution, but an obviously "linking" stragaery.

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