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Site of the Month: Christchurch City Council

Built with users in mind and developed through an Agile mindset, Christchurch City Council's website is May's "Site of the Month".

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Being the software running on the New Zealand Government Common Web Platform (CWP), SilverStripe CMS/Framework is a preferred solution for many government agencies. With their sites on this platform, the councils can concentrate their efforts on delivering better information and services for their residents, rather than hosting, backup, disaster recovery, and security. Christchurch City Council’s development on their site is an outstanding example of a user-focused website developed through an Agile mindset.

CCC Mobile

Last year, Christchurch City Council rebuilt their website to make it easier for visitors to find information quickly and easily, and ultimately improve the online experience and engagement with their residents. With SilverStripe Ltd providing Agile coaching and technical consulting, the council’s in-house team completed the project in a short 12 weeks and was set up for future Agile development to continue improving the site.

The result is a clean design site that is highly functional: The most popular links such as “rates and valuation search” and “rubbish collection days” are easily accessed through the left-hand side menu. Main actions that visitors need to do online are clearly shown on both the top menu and on the body of the homepage.  

Screen Shot 2016 05 30 at 10.47.15 AM

It is now more convenient and cost-effective for residents in Christchurch City Council to find information and make engage with the council. Residents can report an issue via the award winning mobile phone app—Snap, Send, Solve

Screen Shot 2016 05 30 at 11.38.21 AM


In developing the website, the team at Christchurch City Council made use of the existing modules from CWP, as well as built their own modules.

Existing modules:

  • CMS module—timelines, sections, gallery, sub-rebranded templates
  • Subsites module—multiple websites
  • Redirect module
  • Advanced Workflow Module
  • Registry Module with custom built front-end.

 In-house development:

  • Newsline module—an interactive news module
  • Custom Forms module
  • Taxonomy/metadata module for sidebar
  • Bootstrap themes—mobile/tablets/desktop views
  • Customised reporting—filtering, sorting and exporting datasets.

 Built with their users in mind, Christchurch City Council really succeeded in building and developing a website that enables better information and services for their residents.

About the author
Vinh Nguyen

Marketer at SilverStripe. He is the love child of Marketing and Web Technology.

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