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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Server Upgrade Woes


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38 Posts   3387 Views

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martimiz

Forum Moderator, 1098 Posts

10 June 2013 at 11:19pm

Could this have anything to do with your problems?

http://support.godaddy.com/groups/web-hosting/forum/topic/web-root-path-has-changed-without-any-modification/

Martine

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Briohny

Community Member, 199 Posts

11 June 2013 at 7:36am

YES! This definitely looks to be the problem. I'll be sending GoDaddy support this link! Thank you Martine!

I'll see what they say and post any information I can obtain.

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Lazarus404

Community Member, 71 Posts

11 June 2013 at 7:53am

Oh, wow, that makes so much sense! Thanks Martine.

@Briohny: I'll nag them, too. Hopefully, the more people that throw this their way, the quicker they'll get to rectifying it.

Lee

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Briohny

Community Member, 199 Posts

11 June 2013 at 8:01am

I've just noticed that they've installed a test folder on the backend of my site and have installed the latest version of Silverstripe. I can see that the generic Silverstripe welcome page appears but the admin login is producing the 404 page not found error... this means that whoever is working on the site is finally seeing the problem!!! (hopefully, fingers crossed). Keep you posted.

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GoDaddy

Community Member, 2 Posts

11 June 2013 at 11:05am

Hi, everyone. I'm sorry to hear all your frustration. As Briohny pointed out, we've been investigating this issue. Our admins are looking into it to see what can be done on a wider scale, but for now, we've found a workaround.

Open up your main.php file, and change two lines as demonstrated here. Obviously, you'd replace YourDomain.xxx with your own real domain name:

******Original code, failing******
// Apache rewrite rules use this
if (isset($_GET['url'])) {
$url = $_GET['url'];

******New code, working******
// Apache rewrite rules use this
if (isset($_GET['YourDomain.xxx'])) {
$url = $_GET['YourDomain.xxx'];

I hope this solves the problem for everyone. Please post your results here to let us know how it works out.

Alon
GoDaddy

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Lazarus404

Community Member, 71 Posts

11 June 2013 at 11:10am

Thanks, GoDaddy. One of my sites has multiple domains assigned, but it should give me a starting point. I'll post back and let you know how it goes.

Thanks,
Lee

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Lazarus404

Community Member, 71 Posts

11 June 2013 at 11:13am

Okay, thanks, that worked. I have an issue with one of the domains, but it's not to do with this issue. I'll contact you about that, separately.

Thanks again.
Lee

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GoDaddy

Community Member, 2 Posts

11 June 2013 at 11:17am

Thanks, Lee. Glad to hear it, and thanks for such a quick response.